No matter where you go in life, whether its for work or pleasure. It was the first bank holiday weekend and it was Easter. The best of all the temperatures were amazing, so what to do…Head to the beach. I think half of the south of England had the same idea. What should have taken an hour and a half from door to sandy beach became around three hours and multiple stops for drinks and snacks. As well as, I can’t even recall how many, ‘Are we there yet’ or the famous ‘I’m bored’.
We all except queues and traffic it’s a way of life, with the population constantly growing the future means more and more waiting in line, in person or in a vehicle.
QueueCheetah can’t help with the traffic dilemma but we can help reduce queues in shops or businesses. We can offer a solution to get customers in and out of the door taking the pressure off of them and you.
I used to hate going into the local garage for lunch at my old job as the queue was always 8 – 10 people deep or more. There have been so many cases that I skipped the queue to go elsewhere or head home to make it myself. This is the case for so many people and smaller retailers are getting left behind.
In a blog earlier in the week I mentioned about how larger retailers are investing in scan & go technology but smaller businesses feel this isn’t relevant to them or out of their reach. Enter QueueCheetah.
We have developed a solution that rivals the larger businesses and offers the smaller retailers a way to stay competitive, a way to stay relevant. In over twenty years or even longer the standard corner store or local convenience shop has remained the same. At most you might be able to sign on to a loyalty program. The larger retailers have had this forever.
If you have visited a convenience store recently what are you met with? Ease? Yes because you might have to walk two minutes rather than jumping in the car for a five minute drive to the supermarket, it is easier. The only thing is you pay for this privilege, prices are higher. A 4 pint of milk in a supermarket might be £1 – £1.10 whereas you can pay nearly £2 in some local stores. Why pay it? Convenience (the clue is in the name). If prices are higher and the selection is less why does convenience win? It doesn’t always, in order to stay relevant you need to give customers more, give them a reason to come back. Despite stores being more convenient larger retailers are making it easier to access them and their products so smaller retailers need to be looking at alternatives too.
Queue Cheetahs app offers a solution for customers to access meal-deals or a selection of products that they can scan on their phone, still get discounts, pay for it in the same app and leave without having to queue or get involved with the normal ritual we all put up with.
Customers are looking for alternative ways to access shopping. From online stores, home delivery, scan & go, click & collect and so many alternative ways if you aren’t considering change you risk being left behind and seeing a diminishing customer base.
Let us show you how, for less that you might think, we can help push you ahead of the competition remain relevant and improve your customer experience.