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QueueCheetah is part of Muume AG, based in Switzerland.

Our UK based team are ready to speak to you and discuss the core benefits, how easy it is to use and implement into your organisation. Contact us for a demo or conversation on how you can use this new smart app to increase turnover, overall customer satisfaction & retention

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With customers focusing on the value of their time more than money, QueueCheetah aims to help retailers & customers alike.

Peak-times see a large increase in queues, which put off the peak time customer. A simple lunch time transaction can become frustrating to the customer having to wait and pressure on the staff to be quicker. QueueCheetah eliminates this giving control to both parties ensuring a smooth, stress-free experience.

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CASE STUDY: NISA Bellshill

Seeking a new way to communicate with customers & speed up the in-store process

Umar and his team at NISA in Bellshill, Edinburgh met QueueCheetah at the ThinkSmart convention and after a recommendation from another retailer decided that an app for the convenience store was a great way to communicate with customers and speed up the in-store experience.

Umar, Nisa Bellshill

“We really liked the idea, the idea of the scan and go. people can grab their products and just go. We are a very busy shop so to cut down as much as possible, in terms of people standing at the till, making it more convenient for customers as well. Giving them [customers] the incentive, that they don’t just have to stand at the till, they can scan their products and just go”

Once Umar saw that QueueCheetah had all the tools it needed to offer a scan, pay and go experience as well as marketing capabilities through push notifications, they signed up to implement their very own app into the business.

Umar said that the store is very busy and queuing is a problem so offering a quick option or alternative to select products and leave is a real plus for their business.

Nisa, Bellshill have had the app in place for around a month and alongside QueueCheetah we have created marketing material for in-store to promote use of the app. There are flyers, leaflet and video based content for their in-store screens.

Umar said that the process was easy and everything was covered by the QueueCheetah team, from Sales to Implementation.

There is more that this store in Bellshill want to do with the app and we are working together to keep everything moving and working well. After a short while we will check back in with Umar and see how things are progressing and what changes he has seen as a result of implementing a retail sales and marketing app into the store.

Watch the full video above.

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MUUME (UK) Limited,
10 Blenheim Terrace, Leeds, LS2 9HX

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